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Category: DEI


Debunking 7 common DEI criticisms

27 February 2023 by Paul Van Zanten
Whenever something new is introduced, there are inevitably criticisms. DEI (diversity, equity, and inclusive culture) practices are no different. As this relatively new approach to people and culture management is adopted by more and more organisations, some criticisms and critiques have stood out. The following list offers answers to 7...

The Fluency Gap: combining language, intercultural communication and DEI to create business advantage

30 November 2022 by Andrea Kneppers
Is the working language at your work not your mother tongue? If so, you may sometimes run into a ‘fluency gap’, a situation where you find you are (just) not fluent enough in the language. This may mean that you cannot explain your ideas or express yourself well enough. A...

How To Work With The Dutch? Webinar 8 December 2022

9 November 2022 by Andrea Kneppers
How to work with the Dutch? Working with the Dutch can be confusing. Are they being rude, or just direct? What about the Dutch ‘flat hierarchy’, which sometimes appears to be not so flat at all? And how does the Dutch decision-making process (The Polder Model) work, where everyone is...

The nuanced impact of fluency gaps in multicultural organisations

3 October 2022 by Paul Van Zanten
Language fluency is a term used to indicate a person’s ability with a language. More specifically, to be fluent is to be easily understood and able to express oneself fully. It has become more common than ever before to encounter people from various backgrounds and with various language skills, in...

The difference between a boss and a leader

2 August 2022 by Paul Van Zanten
There is a common cliché that says: people don’t quit a job, they quit their boss. While the statistics on this fluctuate, the idea remains true. People want to work for an organisation which treats them equally and inspires them to be their best. Empowering managers who have high employee...

FAQ – Intercultural Communication (IC)

21 July 2022 by Paul Van Zanten
FAQ about Intercultural Communication (IC) In our second article highlighting FAQs we’ll explore the most commonly searched for questions relating to intercultural communication, or IC. We were able to group the IC related FAQs into two themes, the first being leading an intercultural team.  Before we get into it, we’ll...

Leadership Guide: Intercultural Teams, Diversity, Equity & Inclusive Cultures – Whitepaper

by Andrea Kneppers
As the world continues to become more connected and interdependent, the need for awareness, collaboration, and understanding only increases. An organisation whose executives are in the top quartile of gender diversity, is 28% more likely to financially outperform their competitors. That number only goes up when you add ethnic diversity...

Enabling equity and inclusion through your organisational culture

4 July 2022 by Paul Van Zanten
Previously in this series on diversity, equity and inclusive cultures (DEI), we have established why it’s imperative for international businesses to adapt their approach to people and culture. We then discussed how the implementation of effective leadership and carefully considered organisational structures are great ways to start developing inclusive cultures...

How to create a sustainable structure for organisational change

25 May 2022 by Paul Van Zanten
What kind of structure is needed for the successful integration of diversity, equity and an inclusive culture? In our first article, we started the discussion with an introduction to the growing need for DEI. Our second article brought forth the need of a strong and Inclusive leader.  Here, we will...

How to overcome the fluency gap: when you don’t speak a language well enough to explain yourself

24 May 2022 by Paul Van Zanten
You may know it: one of those moments in a meeting when you want to make a suggestion, but you don’t speak the language well enough to explain your idea. We call this a fluency gap. Mastering a language fluently A1, A2, B1, B2, C1 and C2. Does this sound...

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