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Category: DEI

DEI

Language and Intercultural Communication for a Multicultural Workplace: Key Themes and Customer Needs

13 April 2023 by Paul Van Zanten
As providers of language courses and intercultural communication training we at BBi Communication have clients from varying backgrounds, industries and organisations. Even with such variety, we see several themes that are consistent across organisational demographics. In this article, we’ll share our top-five pressure points which have led to many mutually-beneficial...
DEI

Cultural Confessions: Celebrate EU Diversity Month with us!

12 April 2023 by Andrea Kneppers
Cultural Confessions – Stories of navigating cultural diversity in the global business world Welcome to Cultural Confessions – an online global event (May 25th 10:00 – 11:00 am) that offers the unique opportunity to listen to and share personal stories about cultural differences in an international work environment. In today’s...
DEI

Debunking 7 common DEI criticisms

27 February 2023 by Paul Van Zanten
Whenever something new is introduced, there are inevitably criticisms. DEI (diversity, equity, and inclusive culture) practices are no different. As this relatively new approach to people and culture management is adopted by more and more organisations, some criticisms and critiques have stood out. The following list offers answers to 7...
DEI

The Fluency Gap: combining language, intercultural communication and DEI to create business advantage

30 November 2022 by Paul Van Zanten
Is the working language at your work not your mother tongue? If so, you may sometimes run into a ‘fluency gap’, a situation where you find you are (just) not fluent enough in the language. This may mean that you cannot explain your ideas or express yourself well enough. A...
DEI

How To Work With The Dutch? Webinar 8 December 2022

9 November 2022 by Andrea Kneppers
Update: Are you coming to this page after the webinar? You can watch it via Youtube here. Before you go, we offer “Working with ____” training courses based on a wide range of cultures. Take a look to see if any might be right for you! How to work with...
DEI

The nuanced impact of fluency gaps in multicultural organisations

3 October 2022 by Paul Van Zanten
Language fluency is a term used to indicate a person’s ability with a language. More specifically, to be fluent is to be easily understood and able to express oneself fully. It has become more common than ever before to encounter people from various backgrounds and with various language skills, in...
DEI

The difference between a boss and a leader

2 August 2022 by Paul Van Zanten
There is a common cliché that says: people don’t quit a job, they quit their boss. While the statistics on this fluctuate, the idea remains true. People want to work for an organisation which treats them equally and inspires them to be their best. Empowering managers who have high employee...
DEI

FAQ – Intercultural Communication (IC)

21 July 2022 by Paul Van Zanten
FAQ about Intercultural Communication (IC) In our second article highlighting FAQs we’ll explore the most commonly searched for questions relating to intercultural communication, or IC. We were able to group the IC related FAQs into two themes, the first being leading an intercultural team.  Before we get into it, we’ll...
DEI

Leadership Guide: Intercultural Teams, Diversity, Equity & Inclusive Cultures – Whitepaper

by Paul Van Zanten
As the world continues to become more connected and interdependent, the need for awareness, collaboration, and understanding only increases. An organisation whose executives are in the top quartile of gender diversity, is 28% more likely to financially outperform their competitors. That number only goes up when you add ethnic diversity...
DEI

Enabling equity and inclusion through your organisational culture

4 July 2022 by Paul Van Zanten
Previously in this series on diversity, equity and inclusive cultures (DEI), we have established why it’s imperative for international businesses to adapt their approach to people and culture. We then discussed how the implementation of effective leadership and carefully considered organisational structures are great ways to start developing inclusive cultures...

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